Special removals

A special removal refers to the transfer of objects that require specific care or procedures due to their size, fragility, value or particular characteristics:

• Urgent removals: Sudden job changes? Rental issues requiring immediate eviction? Personal emergencies? We guarantee speed and efficiency.
• Small moves: Are you moving to a smaller flat? Are you looking to move your things quickly at the end of the school year? Are you moving a few pieces of furniture or appliances and want us to bring them up to your home? Ideal for those who do not need to move a large number of items.
• Office/commercial moves: We ensure that your equipment and documents are moved safely and efficiently, with minimal business interruption.
• Piano transportation: Qualified and expert personnel to handle, pack and transport pianos, guaranteeing their integrity.
• Art removals: With specialised equipment and trained personnel. Maximum security and protection guaranteed
• Heavy and bulky objects removals. Qualified personnel to handle, pack and transport pianos or heavy objects (sculptures, jacuzzis, safes, etc.) ensuring their integrity.
• Delicate or fragile objects removals: Objects that require special protection such as plants, antiques, electronic equipment, glassware and porcelain, wine bottles, medical equipment, etc. Maximum guarantee of safety and protection throughout the entire process
• Internal relocations within the same building Internal relocation of furniture, boxes and other items within large buildings: hotels, shopping malls, schools, universities, hospitals, clinics, etc.
• Large corporations removals: City councils, official bodies, medical and educational services. Efficient large volume removals that require planning, confidentiality and regulatory compliance in terms of occupational risk prevention.
• Lift service: Ideal for homes without lifts or with small lifts and/or narrow stairways. Highly recommended for professionals related to construction, installations, carpenters, glaziers who need to raise/lower heavy or bulky materials.

We use advanced packaging and handling techniques, selecting materials that guarantee maximum protection according to the type of object. In addition, our operators are specially trained to handle delicate and valuable items, ensuring that they arrive in perfect condition. These are some of the care and advanced packaging techniques for handling special, fragile and delicate objects:

• Use of cushioning materials: Include bubble wrap and other soft materials to cushion objects during transport.
• Customised boxes and containers: Using boxes that fit exactly to the size of the object to avoid unnecessary movements. Even manufacturing a custom-made wooden box for delicate furniture.
• Careful loading and unloading techniques: Training personnel in specific methods for lifting and moving delicate objects without causing damage. Example: Detailed instructions on how to lift and position an antique musical instrument in the vehicle.
• Reinforced safety during transport: Securing objects inside the vehicle to avoid movements that could cause damage.

These techniques and care are fundamental to guaranteeing the integrity of fragile and delicate objects during moves and are a sign of our commitment to the quality of your service.

As an extension of the company’s basic Civil Liability coverage, a civil liability policy is included (imputed to the Insured) for damages suffered by the property of third parties during handling, including removals, up to a maximum amount. If necessary, you can have a tailor-made moving insurance that can provide you with specific and personalised coverage according to your needs and the value of your belongings. They include an initial assessment, selection and customization of coverages, and a clear claims process.

To handle special items effectively, our team is thoroughly trained in several key aspects:

• Fragile Materials Handling: Specific training on how to handle, package and transport delicate objects to avoid damage.
• Safe Loading and Unloading Techniques: Instruction in the correct use of equipment such as forklifts and belts to ensure safety during the movement of heavy items.
• Safety and Emergency Training: Regular courses on safety measures and emergency response, ensuring that all processes are carried out under the highest safety standards.
• Use of specialised equipment: Ongoing training on the proper use of lifts and work at heights.

This rigorous training programme ensures that our team is perfectly trained to handle your most precious items with the care and professionalism they deserve.

We have a solid track record of success of more than 15 years in special moves, having worked with museums, galleries, medical centers, shopping centers, schools, universities, sporting events for the transportation of bicycles, public administrations and high profile private clients. Our portfolio includes numerous cases where we have successfully managed transportation. See success stories

Our fleet includes vehicles of various sizes and capacities, equipped with state-of-the-art technology to safely transport heavy and oversized loads, from pianos to jacuzzis, gyms, treadmills and much more.

We maintain constant communication with our customers and use an advanced logistics management system to anticipate and resolve any problems. If a setback arises, we act quickly to implement effective solutions, minimising any impact on delivery time.

Yes, we offer storage options in secure, watertight and guarded facilities, perfect for those cases where you need to store your belongings for a period of time.

The time required to complete a special move can vary significantly depending on the nature of the items being transported, distance and logistical difficulties. Long distance moves can take anywhere from several days to a week. It is vital to agree on delivery times and understand your process in order to plan accordingly.

Yes, we offer complementary services that include help in unpacking and organizing your belongings in your new home, as well as other services such as furniture lift, management of occupancy permits, etc., thus facilitating a smoother and faster transition to your new space.